The current age is made up of a highly competitive environment, so it is essential that every firm always seeks to meet the objectives set, promoting at all times the organizational culture and focusing, primarily, on providing optimal quality results.
Results that must be translated both in services and / or products —depending on the nature of each corporation— as well as in customer service or supplier / contractor, in cases where they are, for example, companies Business to Consumer (B2C) or Business to Business (B2B), respectively.
Now, to go deeper, it is essential to express what the ISO 9001 certification consists of: it is a management system that defines a series of standards created to establish the level of quality of a firm’s processes, within its field and in a certain time.
The ISO 9001 standard is also considered internally by organizations as a measurement tool that serves, in the first instance, to be able to imitate processes that have been successfully concluded and, in this way, continue to promote their development.
Furthermore, the companies take this certification as a stimulus to encourage the satisfaction of both the internal public —call it administrative personnel and other collaborators— and the external public.
At Mar Azul we have been ISO 9001 certified since 2012 and we have been nominated and awarded several times for our management and implementation of the standard. Our management is based on the standardized processes established in the ISO 9001 regulation, which guarantees our level of service to our clients, regardless of the project or personnel that administers it.
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